Contact Us

A close-up of a person’s hand reaching towards floating cubes with icons for phone, email, and social media, representing various contact methods.

We’d love to hear from you!
Whether you have questions about an order, need more information, or just want to chat with us, we’re here to help. Our team is dedicated to providing excellent customer service and ensuring you have a smooth shopping experience with Official Merch.

Live Chat:
For the quickest assistance, connect with us via Live Chat. If an agent is available, you'll receive help immediately. Otherwise, you can leave us a message, and one of our agents will get back to you promptly.

Email Us:
Prefer email? You can reach us at support@officialmerch.co. We aim to respond within 1-2 business days. Please include your order number if your query relates to a purchase.

Customer Support Hours:

  • Monday – Friday: 9am – 5pm GMT

Contact Form:
If you’d like to submit your inquiry via our form, please fill in your details below. Our team will get back to you as soon as possible.